Shipping and Returns

 SHIPPING PROCESSING TIME
  • Same day shipping if orders are placed before 2 pm PST.
  • All orders are processed within 48 hours.
  • Shipments are processed on normal working business days, Monday-Friday.
  • Paris Lash Academy may experience a high volume of orders during sales and holidays and you may experience delays. COVID-19 may also delay your shipment as no fault of Paris Lash Academy.
  • Paris Lash Academy is not responsible for lost packages if the wrong address was entered. We do NOT retype the address on the shipping label. It is printed as entered at check out. Please Double-Check Your Address Before Submitting.

DOMESTIC SHIPPING

Standard shipping are on average 1-7 business days. Delivery times may vary depending on the shipping method you selected during check out, and the location of your shipping address.

  • USPS First Class is estimated 3-5 business days to arrive. As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive.
  • USPS Priority Mail is estimated 2-3 business days to arrive. As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive.
Once your parcel leaves Paris Lash Academy, shipping times are dependent on carrier.

    EXPEDITE SHIPPING 

    Delivery time = Processing time + Shipping time.

    • UPS 2nd Day air is a guaranteed 2 business day shipping service. Please note that UPS doesn't deliver to P.O boxes. Orders placed before 2pm PST will be shipped the same day.
    • UPS NEXT DAY AIR is a guaranteed 1 business day shipping service. Please note that UPS doesn't deliver to P.O boxes. Orders placed before 2pm PST will be shipped the same day.

    INTERNATIONAL SHIPPING
    International shipping averages 3 to 21 days. Delivery time may vary depending on your country and the shipping carrier you selected during check out.

    • DHL Express estimated delivery time for international orders: 2-5 Business days.
    • USPS estimated delivery time for international orders: 7-21 Business days.

    CUSTOMS, DUTIES, AND TAXES 

    • Paris Lash Academy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    RETURNS

    • We want you to be completely satisfied with your purchase. You can return or exchange any unused or unopened products within 10 days from the day you received your order.
    • Liquid products, including adhesive, cannot be returned. If you are unhappy with your adhesive contact our customer service via email at sales@parislashacademy.com. 
    • All PLA Tweezers can be exchanged within 10 days of purchase. We know tweezers are very personal, and we want to make sure you find the pair that's right for you.
    • Please contact us via email within 48 hours if there is any item missing or any issues with your order. Email us at sales@parislashacademy.com.